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Public institutions

Korean government offices frequently adapt speech technology for their
wide range of systems with the view of providing faster and more convenient
services to public. Speech technology has especially been useful in accommodating
disables who may not have the capability to obtain information the way everyone
else is accustomed to. What is even better is that speech technology not only
provides convenience, but also cost-effectiveness at the same time.

Weather Forecast

Weather changes without warnings, and in order to provide the most effective means to update the constantly changing weather information is using text-to-speech technology. Telephone number "131" is currently providing Korea's weather forecast using Voiceware's TTS technology where precipitation, current temperature, wind and other weather related information are updated and made available.

Traffic Information

Korea's highways and roads are very unpredictable as they often get jammed without any particular reason. People frequently utilize the 24 hour traffic information service to obtain traffic status of a particular location. The only way to cope with the unpredictable conditions of the Korean roads, the service gladly adapted Voiceware's TTS technology.

Emergency Auto-notification System

TTS has been adapted to an auto-notification system for catastrophic incidents in order to provide effective and efficient means to notify the emergency situations to the public. Any catastrophic incidents are typed first and then converted into speech using TTS. This particular solution reduces the time to separately recording the information while allowing accurate and speedy transfer of information to take place.

VAD(Voice Activated Dialing)

One can easily get connected to a desired personnel or department by vocally stating the name of the department one wishes to get in touch with over the phone. By doing so, one does not necessarily need to know the name of the person on duty when he/she needs to contact the public offices. Subsequently, VAD can reduce the cost related to human operated call centers by replacing human operators with a simple system.

Public offices that are currently utilizing Voiceware solutions
보건복지부
한국은행
경상남도
서울 중구
고양시 덕양구청
종로구
국정홍보처
기상청
달서구
대구광역시 소방본부
서울특별시
안양시
수협중앙회
한국도로공사
행정자치부
119
제주시
인천도시공사
인천광역시교육청
한국관광공사
헌법재판소
KOREA EXCHANGE
한국자산관리공사
국민연금
대외경제정책연구원
방위사업청
행정안전부
한국정보보호진흥원
NABO
부산광역시의회
금융감독원
검찰 전자민원
법무부
대법원
경북
부산
서산시
경주
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